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Web Analytics problem

edited Apr 18, 2007 4:27AM in Web Site / E-Commerce 4 comments

There have been problems with Web Reporting data for the last 3 days (Sunday through Tuesday).  Most customers were affected by this problem, and it affected all web reports.  Your web reports for the past 3 days may be missing significant amounts of data (e.g. Page Hits, Referrers, etc).

The problem is being resolved tonight.  However, there is no way to restore the missing data.

The problem was caused by a bug fix release on Sunday.  We have been testing the fix for this problem for the last two days to make sure it adequately resolves the problem.   We are confident that it does.

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