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Site Analytics not Working

edited Jul 31, 2007 2:42PM in Web Site / E-Commerce 2 comments

I have enabled Advanced Web Reports and Advnaced Site Customization, but when new leads sign in and I go to their records I am not recording anything, even the Date of First Visit and Last Visit. No other Fields on the marketing tab are filled out. I have had a case on this opened for several months with no reply. Does anyone else use this feature and do you have it working? Am I over looking a setup step here somewhere?

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