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File cabinet images not showing on web site item detail pages

edited Aug 31, 2007 4:58PM in Web Site / E-Commerce 4 comments

Many of our images that are stored in netsuite are not displaying on our web site item detail pages... they do however display correctly when viewing from within netsuite.  What is causing this and how can it be fixed?
We have "Available Without Login" set to YES.
We are using Web Site Setup > Image Resizing.


Examples: one that doesn't work and one that does.

This image DOES NOT DISPLAY in IE browser
http://www.novatech-usa.com/core/media/media.nl?id=413&c=ACCT119126&h=949549b01777b58669b9&resizeid=-2&resizeh=240&resizew=240

This image DOES DISPLAY in IE browser
http://www.novatech-usa.com/core/media/media.nl?id=326&c=ACCT119126&h=7dfe1e94344bea167805&resizeid=-2&resizeh=240&resizew=240

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