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STATE KEY STUCK-Autofill problem

edited Oct 12, 2007 9:32PM in Web Site / E-Commerce 2 comments

Hi,

One of my customer experienced this kind of problem, anyone faced this kind of problem:

I have been trying to place an order for two days but your state key is
stuck. I can use the autofill to get California into the line for the state,
but then your system doesn't recognize it. I always get an error message and
cannot proceed to place the order. I can find no way around it. Help!


I filled out a customer profile and then was able to place my order.  So I
am all set.  But you should look at what is wrong on your order form since

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