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Matrix Items Not Working

edited Dec 4, 2007 6:17PM in Web Site / E-Commerce 4 comments

Hey guys,

I setup some matrix items on our stores website and when you configure the item and click add to cart is gives this error

Unavailable Options

We do not sell item Apple Mac Pro with that particular combination of options. Please select a different combination of options.



Any ideas on reasons why this is happening?

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