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Custom Service Order Form Problems

edited Apr 20, 2008 4:25PM in Web Site / E-Commerce 2 comments

Right now if you type in the Printer ID # it fills in the Serial #, Manufacturer and Model. What I need to do is fill in the Serial # and based off of the it fills in the Printer Manufacturer and Model. Below is the list of record types and fields within those record types. These fields are listed in a custom tab on a custom sales order form. If anyone can help, I would appreciate it.


Record Types>
Customer Printer
Printer_Manufacturer
Printer_Model
SerialNumberMO

Customer Printer fields are
Description ID   Type   List/Record
Manufacturer custrecord1 List/Record Printer_Manufacturer_List

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