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Web Customers paying via Paypal - NS sometimes does not email order notifications

edited Sep 19, 2010 9:35PM in Web Site / E-Commerce 1 comment

I cannot tell exactly when it started, (maybe after 2008.2 release) 

Occasionally when our web customer's that use Paypal we get 3 orders (w/seperate SO-#'s).  One will be approved and waitng for fulfillment and the other 2 are pending approval.

Also, there is no email notification that an order has been placed.  I have to pull a report in NS or scan through my paypal payment notifications for that day to find the orders.

NetSuite (Edition: United States) Release 2008.2

I have examples for a tech to look at if need be.

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