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'My Account' <NLCUSTOMERCENTERURL> tag Causing Error Notice

edited Apr 16, 2009 12:50PM in Web Site / E-Commerce 18 comments

I am having trouble with the Web Site Tag: "<NLCUSTOMERCENTERURL>" - which passes the 'My Account' link.

The problem we are experiencing is that when a logged-in user closes their browser, then opens up a new instance of it, then goes to click on the "My Account" link generated by the tag -  a Netsuite Error screen appears with a notice saying: "Invalid Paramater sc - contains potentially unsafe characters".

Otherwise, when a user is logged in, does NOT close and re-open their broswer, and is NOT required to re-enter their password, clicking on the My Account link generated by this tag does NOT cause an error and works fine.

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