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Published KB Solutions Templates 2009.1

in Web Site / E-Commerce

Wanted to post my findings with the 2 new KB template options in the 2009.1 release.

First open up the Web Site Content Manager. Next open "in edit mode" your Publish Knowledge Base topic, you will notice 2 new template boxes

- Topic/Category List Layout
- Solution/Item List Layout

Yes you can configure a custom layout using the Layout, Heading and Item tabs, but not using the "Use Templates" option (check box).

I hope this thread helps you avoid trying to figure out why your custom template is not working.

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