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Online order payments failing with SECpay

edited May 15, 2009 8:17PM in Web Site / E-Commerce 1 comment

Hi,

We have had a big problem today with our online payment processing.  Every payment has failed with the following error message:

Unfortunately the credit card charge transaction failed.
Reason:  Pre-bank checks. CV2 security code mandatory and not supplied / invalid

Since the credit card has not been billed, you may want to verify the credit card information and try again. Sometimes the problem is temporary in nature and a second try will work.

It is also possible that the issuing bank of the credit card rejected the transaction. If you think that may be a possibility, please contact the bank.

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