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Display decline reason to customer and allow corrections

in Web Site / E-Commerce

The behavior for declined or "on hold" orders is confusing for customers.

If the customer has entered incorrect address or CVC code data, it would be great if the checkout page just reloaded with an alert "transaction declined because of..."

Does anyone know if it's possible to do this?

I can't see anything in the NS configuration that would expose decline reasons to the customer, or halt the processing of the SO if its in a declined state.

Further to that - does anyone know if there is a CyberSource API that we could ping to verify address ourselves, before the SO is submitted?

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