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Reference My Account -"Need Help? Contact Customer Service" link.

edited May 7, 2014 3:18PM in Web Site / E-Commerce 1 comment

Where it used to say "Need Help? Contact Customer Service" in Bundle 1.01.0, in Bundle 1.02.0, this line has completely disappeared.
For those who knows what I am talking about, I would like to know if this behaviour is only in my system or do you experience the same issue as well?

While, there is a help document in SuiteAnswer which supposedly would bring that line back, I have tried it but I can't see that it has done anything to display "Need Help? Contact Customer Service".

This is the reference to displaying Customer Support URL in Reference My Account https://netsuite.custhelp.com/app/answers/detail/a_id/

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