Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Google Analytics not tracking customers all the way to checkout.
We've had the Google analytics scripts set up in NetSuite for a number of years. We're now actively using the campaign tracking features for all of our advertising.
The campaign statistics are working.
The ecommerce tracking is working.
What's not working is tracking ecommerce income from campaigns. For example: We sent out an email campaign. GA reports 200 clicks but zero ecommerce revenue. If I look at ecommerce revenue site-wide, it reports $2000 at the same time as the campaign. We know the revenue is from campaign clicks because we can see it on the customers records in NetSuite.
Any idea what would cause the disconnect between customer acquisition and customer purchases? Is it the fact that web and ecommerce domains are different in NetSuite?