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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Setting Sales Territory Through Web Store
All customers created through our web store are being assigned a Sales Territory of "All Other Countries" (our default if nothing else applies). I'm not sure why.
What seems to be happening is:
1) Our registration form doesn't ask for anything address-based (because it doesn't have to)
2) A lead is created and it assigns "All Other Countries" to the lead.
3) Someone then fills in an address and completes the purchase and the lead is converted to a customer and takes the value of territory from the lead record.
Is this the default behvaior? Not to populate the territory after the customer provides an address?
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