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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Reference Checkout - order confirmation email to sub-customer in addition to main customer email
Some of our customers have sub-customer accounts. Their main account has an email address associated with it. The sub-customers have their own email address and login to our website. Some of the companies we deal with have sub-accounts for their employees at different locations. They have the ability to login with their sub-customer login and place orders. That's been working great for years and years
However, when an order is placed, only the main email address associated with the parent customer gets the confirmation and other emails.
What do we need to do in order to get the email to be sent to the email address of the person logged in, instead of OR in addition to, the email that is now sent to the main customer account email.
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