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Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
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Initial Response time in Saved Search
I'm trying to set up a saved search to alert a rep when a case hasn't gotten an initial response for a certain number of hours. I see the field "initial response time" in reports, but it isn't available in saved searches.
I want them in saved searches because I would like to highlight cases that are getting close to our 24-hour to initial response deadline on reps' dashboards and also send them an email alert based on an update to this saved search.
I feel like there is a way to build this search using formulas but I can't quite seem to wrap my head around it. I think it would have something to do with the {lastmessagedate} and "awaiting support reply," but am not sure. Has anyone set something like this up?
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