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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Search Box in Knowledge Base
Hello All,
I've been tinkering around with this Knowledge Base idea and have figured out how to create a topic and then a solution for that topic and then publishing the topic to the Knowledge Base....(a lot of steps!!) and now I have a new tab labeled "Knowledge Base" that appears on all the employees UI. After clicking on the tab I find a search box on the top left hand corner but when I search for solutions that I have created nothing comes up. Do I have to do something to allow solutions to be searched against? What does that search
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