Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Custom tabs for individuals
Folks,
Since the new individual option was introduced, we've found a challenge and need a workaround.
Seems that if you create a new lead and set them as an individual as opposed to a company, you do not have access to the traditional tabs and fields that you've associated to contact records.
This is very painful for us, as I have a custom tab that sets various e-mail blast options. This is set per contact and not per company.
I see nothing in Netsuite that would allow me to customize information for individuals. The only workaround I've found so far is to change the individual back to a company record, and then create a contact record as well.
0