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Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
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Associating email captured cases with the correct customer record
Hey,
I'm setting up NetSuite to capture the support cases for our software and I'm trying to figure out the best way to do it. Email case capture is good, but the issue arises when someone emails a case from an address we don't already have.
Is there some way to filter based on the domain the email was sent from rather than the whole address? Alternatively/Additionally, is there some way to parse the email and use the company name to associate the records?
Thanks,
Erik
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