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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Merge button for duplicate customers - help please.
Hi,
Sometimes the duplicate detection doesn't work and we need to merge customers manually. I see there is a Merge button when you edit a customer.
In the duplicate detection, there is a Master and Duplicate.. pretty self explanatory.. but with the merge button is says "Merge Into" so my question is..
Is the customer you are editing, when you click the Merge button.. the Master. Or is it the duplicate, and the "Merge Into" record the Master??
Thanks for you help!
Shani
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