Discussions
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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
How to use track Customer Referral
We want to be able to reward and track business referred to us from existing customers. We want it to be simple - offering a gift voucher to the referrer and the referred. FYI, the voucher is for use in other stores, not ours - so is not a case of redeeming gift vouchers.
We were thinking of using Promotion Codes or Lead Source - but I am not sure how to relate these to a specific referring customer; we would have to create a code / lead source for each of our existing (thousands of) customers.
Ideally, what we need is a code that is assigned to each existing customer - that the referred prospect can quote to the sales rep (we do not use NS website or do ecommerce in any way).
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