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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Support/Helpdesk Bulk Messages - Is there an easier way?
Interesting problem came to light today in that we had to send out a mailer to a few thousand customers over an issue we discovered with some software we have provided - a bug if you like.
Our NS Support Administrator asked me the best way to do this and in my capacity as Marketing Adminsitrator I explained the use and benefits of the campaigns facility as you get a lot of information back on who has read, viewed, responded etc and this acts as proof that a customer has received the mail by recording it into the customer record.
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