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Use "anonomous" reply-to in support cases

edited Nov 22, 2019 10:30AM in CRM 2 comments

How do I avoid using my personal email address (which is in my employee record) as the reply to when I respond to cases? I have an alias, like tech5@company.com, that I'd like to use insstead.

I tried changing my email to "tech5" but my case replies still use my personal email address.

Thanks!

Dave

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