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How to create parent, child relationship for cases
I dont think this is available as a standard option in NetSuite. I am trying to create a work around for this.
This is what I came up with, but I dont have enought SQL knowledge to figure this out.
I am trying to create the 'subsidiary of' relationship using custom fields as a workaround.
Create a custom field 'parent case:' of type list/record >> cases.
Create another custom field 'child cases:'
You can see the parent on all the children if you do this. But how do you automatically set a default value on the 'child cases:' field to source the case numbers of all cases that have current case # equal to 'parent case' #.
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