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Return Authorization in Customer centre
How is everyone using the Return Authorization link in Customer centre?
Is anyone giving customers the CREATE access to create a ReturnAuthorization? What is the procedure and how are you handling a new Return Authorization when someone creates a new Return Authorization?
How do I prevent customers from entering Return Authorization through Customer Centre when the items are not valid for Return? I want to prevent people from sending things back inappropriately and requesting return when they are not entitled to. In terms of process flow, how is this being managed?
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