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Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
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Support Groups using Static Groups
HELP!
I'm having a bear of a time organizing cases within NetSuite. Let me paint what was a simple scenario in the support product we converted from:
* Tier 1 Group
* Tier 2 Group
* Tier 3 Group
Agents within the groups can take cases, but we need to be able to see all cases at the same time. After reading the online help and receiving what seem to be divergent answers from technical support, we set up the system as follows:
1. We created Static Employee Groups as indicated above with the individual agents within the groups and marked them as support groups.
2. We set the supervisor for each employee so that they are structured by group.
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