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sales ops/operations metrics

edited Nov 22, 2019 10:26AM in CRM

What sort of metrics or KPIs do you find to be most useful fro sale ops that are easily tracked in NetSuite?

I come from a salesforce.com environment where many of the items I wish to track are opportunities in a current status. 

How long has it been in a current status?
I create metrics around each individual stage.  I also drive alerts and workflow based on that timing.  It appears that I can't do this in NetSuite, so I'm trying to see if there are other metrics or KPIs I can use to suffice.

Jason

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