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Closing/Cancelling sales order in different period?

edited Nov 22, 2019 10:25AM in CRM 1 comment

Hi all,

We sometimes have sales orders that are booked in a month/quarter that need to be cancelled in a different quarter.  For example:

SO1000 is created with a date of 7/31/2011, and then it is canceled on 8/3/2011.

What we want is for NetSuite to count the original booking in July, and then subtract the booking for the month in which the order is canceled/closed (August in the above example).  NetSuite has a close date field on the order, but this defaults back to the original order date (7/31/2011) and so ends up reversing out the original booking within the same month.  This is a defect (Defect #168154) that's currently an S3

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