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Get External Case Form URL?

edited Nov 22, 2019 10:25AM in CRM 1 comment

Our customers are sent a link to the external case form in the email they receive upon creation of a new case.  But I have need to expose this URL elsewhere.  How can I programmatically get this URL?

https://system.netsuite.com/app/site/crm/externalcaseresponsepage.nl
?e=T
&compid=1111111
&id=222222
&h=33333333

If my understanding is right:
compid = internalid of customer
id = internalid of case
h = secret hash value

Tried creating the URL manually by getting the externalid of the case and customer and then using the case.GetHashCode() function for the h value, but I get an invalid page parameter message trying to use the URL.

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