Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, October 30, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Customer Center Role - Invoice Sales Order turned out to be showing as Cash Sale

edited Nov 22, 2019 10:24AM in CRM

When configure customer center role, for the Transaction Forms for sales order, only forms available for me to configure is Sales Order (External) type. None of the regularly used sales order forms are available for me to assign to a customer role.

I picked a external sales order default form "Standard Online Order - Invoice", customized it. Customer is able to see that form and create a sales order using that form However, even though this order is Invoice type, when I login to backend and trying to edit this sales order created from customer center, it is showing under a Cash sale form that I customized for internal use (I have one invoice type of sales order form, one cash sale type of sales order form, the cash sale form is a preferred default one).

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders