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Entering a partial part number into an order/estimate

edited Nov 22, 2019 10:24AM in CRM 8 comments

I do most of my work in my Admin role.  My order entry folks have their own, custom role.  When I am entering an order or estimate I can type in most of a part number and have the autofind prompt me for the whole number.  My order entry folks can only do this for a small % of items.  I am assuming it is a role difference as I am limited when I try to enter orders in the same role they are in. 

I have looked through all the areas of the role customization, but cannot seem to find what I am looking for and do not want to try "turning on" everything one at a time to see what works.  But it would really help their efficiency to find this for them.

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