Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Promotion - item specific, but limit total order discount
Trying to set up a promotion for a particular product line and we want to limit the total discount per order. For example, we'll discount 2 expensive items, or 5 less expensive items, but the max discount you can get will be capped at $500. I see where item-based promotions has a "discount up to" field, which reads as if it will allow the discounts on an unlimited lines until the total discount on the order hits the set amount, but it doesn't work this way in testing. Instead it's limiting each line to the max discount. Support has had
0