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Default VAT code on EC sales to non-VAT registered individuals
When you setup an individual EU customer (we are talking about a private individual and not a business registered for VAT), NetSuite automatically uses the code "VAT:ES". This is incorrect because these sales then appear in the EC Sales List which is wrong. The correct code should be "VAT:S".
"VAT:ES" code should only be used when the customer (e.g. a business) supplies their VAT registration number.
Unfortunately, when you choose for example the country Spain it automatically puts "ES" in the "Tax Registration Number" field, even though there is no correct registration number.
How do we change it so all EU sales have the "VAT:S" code applied unless otherwise selected by us?
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