megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Bill payment processing error with custrecord_file_reference

edited Nov 28, 2019 11:14AM in Accounting / ERP

Hello,

I'm doing a bill payment processing using SEPA Credit Transfer (HSBC) payment format, the xml is generated with no problem and placed in the selected file cabinet.
However, in Payment File Administration I see the process is shown with the following error:

"Error occurred while creating Payment File: INVALID_KEY_OR_REF Invalid custrecord_2663_file_ref reference key 2164. "

What does it mean? Where is that custrecord_2663_file_ref field to check which is that value 2164?

Thank you!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders