Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Omit html from message field in report?
Hi,
We are trying to include the "Memo" or "Message" field from an event on a customised version of the "Sales Activity by Sales Rep" Detail report.
This works fine when only unformatted text has been entered into the message field. However, our users frequently 'copy & paste' from elsewhere &/or use the text editing/formatting available on this field. The html associated with this is also included on the report - in some cases making the message/memo completely unreadable.
Has anyone encountered (& overcome) this problem? Or any ideas for a solution?
Ideally we'd like to retain data entry into the 'message' field (to retain the "show Activity" functionality, because of course you can't customise what's shown......) but we have investigated using a custom long text or rich text field. Although for both we're OK with respect to omitting the html on the report the field is truncated (to a relatively short length) making this an unworkable solution!