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Re-doing a sales order when an order declines

edited Nov 22, 2019 6:17PM in CRM

Grr! Anytime a c/c fails on a sales order we put in on the back end it wipes out the entire sale. Why?!?!?!

Why not just say it failed and let us go back and see if we mis-entered the c/c # or expiraiton etc.? Why do we have to re-enter EVERYTHING all over again?



Dave

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