Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
How to Handle SPAM & Out of Office replys frm Customers
We get Out of Office replys frm legit customers as well as SPAM that gets through our email gateway that creates bogus Case documents within our NS account. This throws our numbers off and requires a manual process of deleting these bogus case docs.
Has anyone developed a best practice or a process that works for them to handle stopping or limiting bogus case document creation ???
Thank you
0