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Custom Record Online Form - HTML Template. Cannot pass parameters

edited Nov 22, 2019 6:16PM in CRM 9 comments

Hi there.

I am trying to create a custom HTML template for a custom record type.

I have been able to create the layout, and have the form submit.

My problems are this:

I need to have 2 hidden fields - customer and group.

I would like the 'Customer' value to be passed from the URL sent in an email to the customer.  The group field then sets depending on the customer selected.

This works fine when using the standard NS form layout, however with my custom layout it is not working.  Both parts don't work - the parameter won't pass, and even when I select a customer, the group field is not populating.

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