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Past due reminder email template... Is there a "days past due" field?

edited Nov 22, 2019 6:05PM in CRM 2 comments

Hi-

I use an email template for past due reminders (below), but sometimes the <NLDAYSOVERDUE> will produce a much higher number than the actual days past due... It appears that it is using the customer's "overall days past due", when we are really looking for the days past due of the attached transaction.

Can I use formulas in the email templates (ie: "Your invoice has been open for ({today}-{trandate}) days??

Is there another field (besides the <NLDAYSOVERDUE>) which will be specific to the attached invoice?

Any help is appreciated, thanks in advance...



<NLBILLADDRESS>

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