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Email Template: Link breaks in Firefox, < > to %3C and %3E

edited Nov 22, 2019 6:05PM in CRM 1 comment

When I send an email from templates, the link within breaks.  I have noticed that the < > change to %3C and %3E, and also that NetSuite doesn't save the & that are in the code. (but puts them back when I click the link in preview)

I tried the workaround described as copy/pasting to Notepad, saving as HTML, and uploading.  This did nothing for me, and did not solve the problem.

Is anyone else having this problem?  The only thing that I could tell is that the links don't break when sent from IE or chrome (anything other than firefox).  Switching everyone over to a different internet application is not an option.

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