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<NLTOTAL> CRMDSK displays as a Negative for Credits

edited Nov 22, 2019 6:05PM in CRM 5 comments

I created an email Template to send to customers when we refund their Credit Memos. 

I embedded the <NLTOTAL> in the email body. 

Unfortunately, because N/S sees the credit balance as a negative on an account, it displayed the balance as a negative in the email.

It looks Like "We refunded -87.99 to your credit card" which is dumb.

How can I get a <NLTOTAL> balance of a document to display as a positive or at the least an Absolute value and not a negative?

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