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How to use renamed records/transactions in email templates?

edited Nov 22, 2019 6:04PM in CRM 1 comment

when using the template field ${transaction.type} the resultant email displays the abbreviation rather than the full name.

Example, The template code: Thank you for accepting our ${transaction.type} #${transaction.tranId}.

results in the email reading: [FONT=arial]Thank you for accepting our salesord[/FONT] #123456.

when it should clearly read: [FONT=arial]Thank you for accepting our Sales Order
[/FONT]
#123456.

ie it uses the abbreviation instead of the full name.



What is the correct template field I should use to display the full transaction type name, not the abbreviated name?


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