Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Merging customer files manually?
I cannot figure out Netsuite's duplicate detection system. I have customers that should be showing up as duplicates based on the criteria set that do not register as duplicate records.
Is there a way to manually merge these?
I have gone into each record to try and figure it out (make changes that don't actually change anything) and still nothing. I need to be able to merge these.
Also, we have ones that do show up as duplicates even though Netsuite shows that the last activity was weeks ago. Why are they just now showing as dupes?
Thanks
0