megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Web Services cannot search for some Inventory Items

in Accounting / ERP

Detailed steps to reproduce the problem:

1. Download NetSuite .Net ERP Web Services Samples from www.netsuite.com, update Web Service reference to talk to Australian Web Services URL.
2. Login with partner account 83444 with administrator privilege
3. Use option 5 in the ERP Samples to search for a part
4. Search for part 50004890, no search results are returned
5. Search for part 50003841, one search result is returned

Result:
Some inventory items are returned when searching by name, others are not

Expected Result:
All intventory items should be able to be searched by name

What role are you logged in with?
Web Services, Administrator privilege

Are you able to reproduce this problem on a different computer or workstation?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders