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Defaults for Billing

in Accounting / ERP

This may be a stupid newbie question, but I am new to NetSuite...

When a bill is created from the Sales Order, everything from the SO is picked up on the invoice. Example, I would like the customer message to default automatically to a different message than the one that is on the sales order. 

Also, the sales orders are emailed to the customer rep, but I want to email the invoices to the AP department.  Can you set-up NS to change the info automatically as part of the bill "generating" process?

Finally, I noticed that the sales order ship date remains unchanged from the original dated entered, even when the fulfillment has been processed on a later date.  How do I get NS to default the ship date and the fulfillment date to be the same?

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