megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Sales Tax Item Error

edited Jan 9, 2007 3:47PM in Accounting / ERP 2 comments

I'm having a problem with a payment not being applied to a tax agency. I've redone the transaction and even created the customer to make sure that everything is right on the transaction side...however this keeps happening:

100% of the transaction is going to: Orange @ 7.75% with no tax agency or split between multiple regions.

All of my other transactions are working properly...and split between the agencies (i.e.) CA_CA; CA_ORANGE CO; CA_AHXW.

It has also been working properly for other counties.

One thing that I did do was rename tax groups to a simpler name: i.e. Orange. I don't think that there were two for Orange County, CA (I only have one right now).

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders