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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
How do we show time detail/memo on invoice?
Our techs enter time on cases as billable. They fill in detail in the memo of the time entered. That time is automatically put on an invoice. The problem is, the invoice is not showing detail/memo area of that time. So, the invoice just says, "Help Desk Support" "1hr" then rate. Customers are asking and wanting detail. It's turning into a HUGE problem. Help.
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