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Web customers payments applied to invoice no deposit showing
Would someone have a suggestion as how to fix some of our web customer accounts? These customers are one time only accounts that have ordered over the web, paid by credit card; we have posted the payments and the deposit, however the deposit is not showing up on the customer record causing the customer to show up on the a/r aging as either a debit or a credit. I have reposted the deposit like NetSuite support instructed me to do, but even the second post does not show up. I also have resorted to making the customer inactive, but nothing
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