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How to handle PO adjustments
I'm really not sure how to handle this. Let me explain exactly what I'm dealing with:
[LIST=1]
[*]We created a Purchase Order for qty. 1008 serialized widgets
[*]We supplied materials to build qty. 1009 serialized widgets
[*]Vendor created qty. 1009 serialized widgets
[*]Vendor delivered qty. 1005 serialized widgets that work and 4 that are broken.
[*]We received (Item Receipt) qty. 1005 serialized widgets
[*]Vendor invoiced for qty. 1008 serialized widgets.
[/LIST]
To summarize, we ordered 1008, they build 1009, delivered 1009 (4 of which are broken) and invoiced us for 1008.
I don't know the correct way to handle this. Do I update our PO for qty. 1009 and receive ALL delivered product, then request a credit for the faulty 4 units?
Steve Klett | Senior Developer
NetValue Technology