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Our vendor issued a refund check and we can't get it out of the bill pay screen

edited Jul 17, 2007 2:45PM in Accounting / ERP 8 comments

Our vendor issued a refund check and we followed the instructions in the NS user guide to deposit the check and associate the deposit with the vendor credit.   The vendor credit continues to show up in the bill pay screen as a negative -325.00 "Bill Credit".    We have tried to check the box and process it as well as redo the accociation.

How do we remove "Bill credit" from the bill pay screen?

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